Privacy notice.

Information you choose to share

When you call or email, you may provide your name, contact details, property location, project description, photographs, plans and related correspondence. Maud Renovations uses that information to understand your enquiry, communicate with you, prepare proposals and organise agreed work.

Only share information relevant to the project. Please avoid including unnecessary personal information about other people in photographs or documents.

The website enquiry builder

The optional enquiry builder on the contact page assembles an email draft in your browser and opens it in your email application. The website does not submit the form to a server, save a copy of its contents or send an email on your behalf. The draft is only sent if you choose to send it through your email application.

Your email provider processes the draft and message under its own terms and privacy information. You can also call or email Adrian directly.

Website visits and why information is used

The website does not use advertising cookies, visitor analytics, embedded social feeds or third-party font services. Fonts and images are served as part of the site.

The hosting and delivery service may process technical request information, including IP addresses, browser information and security logs, to deliver and protect the website. The site is delivered using Cloudflare; see Cloudflare’s privacy policy for information about its processing.

Enquiry and project information is used to respond to your request and, where applicable, take steps towards or perform an agreement with you. Information may also be used for legitimate business interests such as managing correspondence, protecting the service and keeping appropriate records, or where a legal obligation requires it. Maud Renovations does not use this website to sign you up to marketing emails.

Service providers and sharing

Information may be handled by the services used for email and website hosting. The published contact email uses Google’s email service; see Google’s privacy policy.

Relevant project information may need to be shared with trades or other professionals involved in assessing or carrying out your agreed work. The information shared should relate to what they need for that purpose. These service providers may have their own privacy notices, including information about where they process data and the safeguards they use.

Keeping information

Enquiry and project information is retained for as long as reasonably needed to manage the enquiry or work, maintain relevant business records and meet applicable obligations. The appropriate period depends on the information and the purpose. Contact Adrian if you would like to ask about a particular record.

Your choices and rights

Depending on the circumstances, you may have rights to access your personal information, correct it, request deletion, restrict or object to its use, or receive certain information in a portable form. Contact Adrian using the details above to make a request or raise a concern.

You can also contact the UK Information Commissioner’s Office. Information about your rights and how to complain is available from the ICO.

Other websites and changes

Links to Google, social media and other external websites take you to services with their own privacy practices. This notice applies to the Maud Renovations website and the information described here. It may be updated when the website or relevant processing changes.

For information about browser storage, see the cookie notice.